HPS Service Request Template

HPS Service Request Template

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If you have a registered account on honeywellprocess.com the best way to request support is by logging in and following the below path to create your Service Request online here

Please use the below template if you do not have an account with us. While we are making all efforts to get you the support you need regardless the channel you are using, Service Requests created online are processed with priority.

All starred (*) fields are mandatory

Company Name *

Address / Site Location *

Country *

Requestor Name (Site Contact in the Service Request raised by the HPS Contact Centre) *

Requestor Phone number (lead with country code; will be used by our Engineer to get in contact) *

Requestor Email Address *

Product or System Details / Honeywell System # / Asset/MSID # (if known) *

Request Summary / Problem Description *

Honeywell Contract Number (if not known please leave blank, if no contract use N/A, if you have another Honeywell Reference number: Project #, existing SR # - please mention them herein)

Please verify that you are not a robot.

For urgent/critical support requests, please call us by visiting Phone Directory to get the phone number for your region/country.​

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Your email address will help us get in touch with you to resolve your query/ concern.