Customer and Order Management

Customer and Order Management

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The Customer and Order Management module of OptiVision helps users drive business growth by effectively managing:

  • Customer and Consignee Maintenance

  • Order Entry

  • Order Status (Web Order Status)

  • Claims Entry

  • Contract Rebates.  

It helps users deliver profitable, producible and traceable customer orders to improve yield per order.

Customer and Order Management comprises:

  • Customer and consignee modules that bring together details that strengthen relationship with the customer.

  • Order entry, inquiry, and status handling modules that capture intricate and accurate order data, examine upfront for serviceability and provide insight of status through the production lifecycle.

  • Pricing and credit management modules that provide precise control on pricing and credit handling for one-time and repeat customer orders.

  • Available-, Capable- and Profitable-to-Promise (ATP, CTP and PTP) components that help in making and managing customer commitments.

  • Web Order Services (WOS) module that helps sales representatives and even mills’ customers view and manage orders. Checking availability, tracking order status, call-offs, delivery details and printing order documents are possible remotely. WOS users can perform all these tasks via web browsers or from their mobile devices.

Explore the rest of the OptiVision – MES for Pulp, Paper and Flat Sheet Industries Product Family

  • Customer and Order Management
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Smart Operations, The Industrial Internet of Things will usher in a new Golden Eraarticle reprint in pulpandpapercanada.com1.14 MBArticle Reprint31 Jan 2018
OptiVision BrochureUnified Business & Manufacturing Solutions for Pulp, Paper & Flat Sheet Industries1.75 MBBrochure1 Apr 2014
OptiVision: The Unified Business and Manufacturing Solution for Pulp, Paper and Flat Sheet IndustriesOptiVision boosts profitability at every stage in the order-to-invoice cycle to transform pulp and paper operations for a better business. 444.41 KBProduct Information Note20 Dec 2013
Web Order Services (Add-On): Manage Customer Orders on the MoveEnsure optimal accessibility and connectivity on the go, and operate your business faster, simpler and more efficiently with the Web Order Services add-on for OptiVision. 222.86 KBProduct Information Note1 Oct 2013
OptiVision R540 This document outlines Honeywell’s hardware recommendation for OptiVision R540 systems. 114.08 KBTech Spec26 Sep 2013
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