Benefits Guardianship Program

Benefits Guardianship Program

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To remain competitive, a plant must remain current, especially when dealing with applications that link directly to production, process safety, business decision-making and overall plant profitability. With Benefits Guardianship, plant managers have access to highly trained support specialists who apply their product knowledge and expertise to their specific situation, delivering timely and effective support solutions. 

​Honeywell Benefits Guardianship protects users' investments in advanced software applications by providing a cost-effective path to the latest technology while delivering ongoing support for existing applications. This extended investment protection benefit is available for the following families of Honeywell’s advanced software applications:

  • Asset Management and Operator Performance Solutions (Asset Effectiveness/OPS)

  • Advanced Process Control & Optimization (Profit Suite)

  • Operator Training & Simulation (UniSim™ Operations Suite)

  • Engineering Design and Process Modeling (UniSim™ Design Suite)

  • Plant History and Information Management (Uniformance)

  • Enterprise-wide Data Visualization and Analysis (Workcenter)

  • Production Management/Operations Management (Business FLEX PM/OM)

  • Advanced Planning & Scheduling (Business FLEX APS)

  • Blending and Movement Automation (Business FLEX BMA/OM&S)

  • Batch Management (TotalPlant Batch).

Benefits Guardianship services can be for one or more advanced software applications or as an extension to Honeywell’s traditional Solution Enhancement Support Program (SESP) coverage. The support is priced based on a percentage of software list prices and is renewed on an annual basis. Whenever possible, Benefits Guardianship and traditional SESP are combined into a single customer support contract, allowing for easier contract management and quicker response to user situations.

Service requests are routed through Honeywell’s standard support channels, including Honeywell Online Support and Global Technical Assistance Centers (TAC) for consistent and dependable support for system and applications.

Services provided include:

  • Telephone assistance

  • Online support

  • Critical software patches

  • Software upgrades/updates

  • Documentation updates 

  • Monthly newsletter

  • Summary service reports

  • Training match extended to advanced application courses.

​Benefits Guardianship ensures that technology is refreshed by providing software maintenance updates and upgrades as they become available. This enables the benefits that plant managers are currently experiencing to continue well into the future.

Specifically, Benefits Guardianship delivers:

  • Customer value that keeps applications current and available

  • Lower cost than on-demand services

  • Predictable support costs

  • Flexible application coverage

  • Accelerated problem resolution

  • Better planning and decision-making.

Documentation
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Why Use Simulators to Train OperatorsComplexity and an aging workforce addressed with reality-rich models that allow comprehensive approach - infographic included.986.22 KBArticle Reprint9 Apr 2014
Profiting Through ControlMultivariable predictive control can increase gas processors’ return on investment. (Hart Energy article)3.89 MBArticle Reprint9 Apr 2014
PHD Experion Integration PINPHD Experion Integration Product Informaton Note100.06 KBProduct Information Note4 Mar 2014
CEW - Top 10 Alarming Blunders - Feb 2014Article for Chemical Engineering World - on alarm management624.02 KBArticle Reprint28 Feb 2014
Electronic Operations LogbookElectronic Operations Logbook: Helping Plants Run Effectively with Fewer Errors534.36 KBWhitepaper21 Feb 2014
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Honeywell Alarm Management Software Establishes Multiple Gains for Air ProductsHoneywell Alarm Management Software Establishes Multiple Gains for Air Products.75.05 KB16 Apr 2014
DynegyInc identifies bad actors, enables rationalization of alarms and prioritization of accurate alarmsDynegyInc identifies bad actors, enables rationalization of alarms and prioritization of accurate alarms.139.73 KB16 Apr 2014
Productivity and Safety at Kestrel Coal was improved by Honeywell's Alarm ManagementProductivity and Safety at Kestrel Coal was improved by Honeywell's Alarm Management.138.82 KB16 Apr 2014
Kinder Morgan implemented consistent alarm responses with Honeywell's Alarm Management Kinder Morgan uses Honeywell’s alarm management software to apply the same best practices from industry standards across all its pipelines.83.61 KB16 Apr 2014
Galp Energia integrated multiple Distributed Control Systems and anlyzed incidents with Honeywell's Alarm ManagementGalp Energia integrated multiple Distributed Control Systems and anlyzed incidents with Honeywell's Alarm Management139.34 KB16 Apr 2014
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