Benefits Guardianship Program (BGP) Performa

Benefits Guardianship Program (BGP) Performa

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​In the absence of a proactive monitoring and lifecycle management program, it is common for an initially successful application to underperform or to fall into a state of disrepair. Honeywell’s Benefit Guardianship Program (BGP) Performa service is designed to deliver overview of all aspects of system management so that applications continue to meet or exceed performance targets and provide long-term benefits. ​​​​​​​

BGP Performa is a multi-year advanced service that builds on the foundations of entry level Benefits Guardianship Program (BGP), providing assurance that users’ systems are working well and the right things are being addressed at the right time. BGP Performa is a collaborative program to sustain uptime and performance of Honeywell’s advanced software technologies, reducing total cost of ownership and improving operational excellence.

Honeywell’s proactive remote services management delivers faster and more appropriate resolution of issues. Cyber security is a key deliverable of BGP Performa to maintain the integrity of this remote service.

Under BGP Performa, Honeywell provides a transparent oversight of system health and performance. This includes alerts to immediate or imminent issues with guidance to address those factors that can impact performance targets and recommendations focused on sustaining long-term benefits.

Honeywell also works with users to ensure their on-site personnel are suitably skilled, with regular reviews to identify any training gaps or other requirements.

BGP Performa helps reduce unplanned incidents, thereby increasing the uptime of advanced software applications. Proactive management of change also helps to reduce the total cost of ownership.
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