Assurance 360 Services

Assurance 360 Services

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Honeywell’s Assurance 360 services are multi-year cooperative service arrangements to maintain, support and optimize the performance of Honeywell control systems regardless of the industry or size of operations. These services transform how plant assets are managed, focusing on system performance and outcomes, while allowing users to focus on operations. 

Assurance 360 is an innovative approach to service management that offers two levels of support to meet different user needs:

  • Assurance 360 Optima offers dedicated resources for preventive and corrective maintenance, replacement parts in the event of a failure, system updates, cyber security tools and servers, and pre-defined risk sharing if the site experiences either a loss of control or loss of view due to covered system failures.   

  • Assurance 360 Performa provides oversight on all aspects of system management with a focus on meeting or exceeding performance metrics through visualization, planning and targeted support when needed. Honeywell performance experts help and guide site personnel in preventive and corrective maintenance tasks as well as hardware and software upgrades.

​Assurance 360 starts with a comprehensive plant assessment that is used as a blueprint to develop a proactive maintenance path with defined metrics and reporting to demonstrate performance.

Assurance 360 provides access to experts and performance specialists that help make sure crucial tasks such as equipment and software monitoring and maintenance, change management, troubleshooting, upgrade installation and project implementation are done accurately and on time. In addition, it offers flexible programming for industrial users to customize the level of service they need or want, based on their requirements.​

Honeywell's Assurance 360 services helps users get the most out of their process control investments through:

  • Outcome-based services

  • Implementation of best practices

  • Comprehensive coverage throughout the product lifecycle

  • Risk and change management

  • Optimized system performance and maximized uptime

  • Active program management

  • A clear contract with defined metrics.

Documentation
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Assurance 360 Optima With Assurance 360 Optima, Honeywell becomes a hands-on partner with full responsibility for ongoing maintenance and system upgrades and a predictable cost structure and guaranteed outcomes.1.99 MBBrochure16 Feb 2015
Assurance 360 Performa Assurance 360 Performa offers outcome-based services that align with customer goals, ensuring best practices are in place across the entire spectrum of the process control system.1.85 MBBrochure16 Feb 2015
It also takes a little TCOArticle about Total Cost of ownership (TCO) in Maintenance Technology's October 2013 issue.425.8 KBArticle Reprint16 Sep 2013
Assurance 360 Optima Executive BriefOverview of Assurance 360 Optima service program, the benefits derived, and performance guarntees.584.3 KBWhitepaper13 Jun 2013
Assurance 360 Performa Executive BriefOverview of the Assurance 360 Performa service progam, the benefits it derives, and performance metrics.581.65 KBWhitepaper13 Jun 2013
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Qatar Petroleum NGL Plant Completes Successful Experion On-Process Migration The project included Station and Server hardware upgrades, software release migration to Experion R430, and existing CNI migration to the latest FTE technology. The greatest challenge was migrating CNI to FTE since no tool was available to migrate this technology On-Process. 247.41 KB31 May 2015
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