Terminals Service Contracts

Terminals Service Contracts

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Honeywell’s service contracts can help you optimize the maintenance costs for your terminal automation equipment while improving terminal system reliability and performance. We have contracts to suit every liquid terminal business and draw on a broad portfolio of services, remote support, spares management, predictive maintenance and outsourcing options.
Our service options provide a single contract for all your Honeywell terminal automation equipment. A fixed annual fee covers your tank gauging systems, loading batch controllers, provers, supervisory systems and pressure and temperature measurement devices. 

Honeywell offers three levels of service for customers to choose from:
  • SupportLite TotalCare, providing remote support for limited service requests each year through our local helplines and Global Technical Assistance Center for troubleshooting. 
  • Enhanced TotalCare, with unlimited service requests, plus spares management, predictive maintenance, annual validation, and software updates and upgrades.
  • Assurance 360 – our outcome-based, outsourced maintenance and monitoring solution, capable of covering the whole terminal operation. We supply all the services, solutions and parts required to deliver mutually agreed KPIs.​
Honeywell’s secure, remote connection is the foundation of our service offerings. Our expert engineers use this to diagnose, troubleshoot and resolve problems for a faster response and to eliminate the need for site visits. 

For our TotalCare offerings, remote telephone support is provided eight hours a day, five days a week, with additional troubleshooting provided through our Global Technical Assistance Center. Each service request gets a unique ticket number to ensure problems are dealt with efficiently. 

With Assurance 360, we can support the entire terminal, including related automation systems. A secure remote connection and advanced analytics enable us to monitor the operations and provide all necessary work, optimization and parts to achieve the agreed level of service. 

Honeywell’s service contracts help operators ensure accurate measurements and reliable performance for compliance and customer confidence. 

We provide cost certainty while addressing skills gaps in the operation. Our expert services help maintain accuracy, protect asset availability and ensure safety across the operation.   

5 Documents FoundItems per page :
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DescriptionUse SHIFT+ENTER to open the menu (new window).
TypeUse SHIFT+ENTER to open the menu (new window).
Release DateUse SHIFT+ENTER to open the menu (new window).
Honeywell 1010CB Preset Controller - Brochureavailable to APAC onlyBrochure17 Jun 2020
TotalCare-Service-Contracts-for-Terminals_ENService Package Overview. Brochure5 May 2020
Terminals A360 - Service NoteTerminals A360 service contract.Service Note6 Apr 2020
Terminals Enhanced TotalCare - Service NoteService NoteService Note6 Apr 2020
Terminals SupportLite TotalCare - Service NoteService NoteService Note6 Apr 2020

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