Services

To complement its industry-leading technology, Honeywell offers services to optimize performance and efficiency in all phases of the automation lifecycle. Supported by more than 30 years of process industry experience, it helps users protect their automation investment with one of the largest global service and support organizations in the industry. Whether business demands regularly scheduled maintenance, regulatory compliance, long-term product support or a technology upgrade, Honeywell offers flexible maintenance and support plans, software and hardware upgrades and access to onsite and remote technical experts.

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Honeywell's Total Care Field Services, combined with in-house software solutions and open interfaces for data access, enable users to manage and optimize enterprise assets by providing the foundation systems for critical measurement, control and data acquisition. From the sensor to the actuator – and everything in between – Honeywell services can help improve quality and productivity and effectively bring down the total costs.

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Honeywell’s OneWireless Services ensure that a site’s critical wireless mesh network and its wireless components continue to operate at their peak performance. Its local support, coupled with extensive global industrial experience, provides the necessary support to maintain and enhance wireless systems. Honeywell experts are ready to respond and keep wireless systems up and running at the highest level of performance.

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In the process control industry, Honeywell is the most experienced and trusted provider of complex project engineering and support, offering unmatched domain expertise. With more than 2,700 engineers and designers working worldwide through a globally linked network of more than 50 design centers, the Honeywell team consistently delivers on time and on budget, even under the most demanding project requirements.

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Honeywell provides services to support Quality Control Systems (QCS) that help users achieve maximum benefit from process improvements, including fewer quality-related losses, less downgraded product, and increased production efficiency. It offers a single support agreement that ensures users achieve their asset management goals efficiently.  More importantly, users get access to Honeywell experts, who are uniquely equipped to deliver superior diagnostics, solutions, and ongoing support. Their rigorous training and certification on specific Honeywell equipment and controls make them valuable support resources for solving all critical process problems.

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To realize even greater operational efficiency improvements and deeper cost reductions, it may be necessary to re-evaluate process systems to ensure they are operating at optimal levels. Honeywell offers solutions that provide comprehensive lifecycle documentation and change management support across the entire industrial automation platform to identify control loop problems and help users decide how to alleviate them so that they get the most out of their advanced applications.

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​Industrial Cyber Security Solutions are vendor-neutral offerings for process control systems that address the risks stemming from changes in business imperatives, technology implementations and user expectations. Based on phases of the industrial IT lifecycle, the solutions are focused on securing users’ critical infrastructure and help reduce the impact on local resources and deliver increased peace of mind.

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Assessments by Honeywell experts include audits to evaluate the health, reliability, safety, and performance of automation assets at plant or mill sites. These services cover the installed base systems and software, process control and system performance, alarm benchmarking practices, and site safety, security and efficiency. Honeywell also offers Engineering Studies that help users align operational and business objectives with project objectives to maximize the value from automation systems and improve the return on investment through the facility’s lifecycle.

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Process efficiency, reliability and product quality demands, coupled with hazardous working environments, continue to push the process industries to their competitive limits. For this reason, manufacturers continue to seek new solutions for operational excellence and remain good citizens when it comes to safety and reliability of their plants. Honeywell provides a comprehensive set of safety systems services, including expert support, training and assessments to ensure improved process uptime and productivity, while helping users avoid compliance issues.

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