Honeywell Forge Worker Assist – Expert on Call

Enable a digital workforce and increase productivity
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EXPERT ON CALL

Process industries are embracing digital transformation, including their people. To accomplish this, they need a solution to meet today’s challenges of ineffective communication, bridging the knowledge gap and quicker problem-solving. Enter, Honeywell Forge Worker Assist – Expert on Call.

It provides the field personnel with access to an expert via video chat regardless of whether the expert is local or in another country. Using just his or her voice, the field personnel:

  • Make a hands-free call and the Expert sees and hears everything from the perspective of the operator wherever they are located.
  • The expert can control the camera, lighting and capture audio, video or photos from the personnel’s perspective and even annotate on the personnel’s screen

Key Benefits from Enhanced Productivity

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Connecting knowledge and expertise for faster problem solving and accurate field operations

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Decreasing human errors leading to increased uptime and stable operations

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Improving safety while decreasing operational and maintenance costs

Key Features

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Stream audio and visual content with content sharing

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Connect in real-time with experts for subject matter expertise

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Intrinsically safe when using Intelligent wearable camera

Learn How it Helps

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See how a petrochemical plant used expert on call to digitally transform their workforce


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